bee98 Terms Conditions: What Applies to Your Account
These terms set out what you agree to when you open and use a bee98 account — including how transactions work with bKash, Nagad, and Rocket, and what you can expect from us in return. Access to bee98 depends on your local law and eligible region; please read these terms before you proceed.
Account eligibility rules
bKash, Nagad, Rocket transaction terms
Your rights and how to raise queries
Policy scope and third-party limits
POLICY POSTURE
How These Terms Work
By accessing bee98 and creating an account, you confirm that you have read, understood, and accepted the terms set out on this page. These terms apply each time you log in, make a transaction, or use any part of the platform. We may update these terms when our service or local regulations change; when we do, the revised version will be published on this page. Continued use of your account after an update means you accept the revised terms. If any part of these terms conflicts with your local law, the part that is inconsistent with local law does not apply in your jurisdiction — availability of bee98 depends on your local law and eligible region. Transactions processed through bKash, Nagad, or Rocket are subject to the terms of those payment services as well as ours; where the two sets of terms differ on a payment matter, the payment provider's terms apply to the transaction itself. We keep a record of the version of terms in effect at the time you accepted them; you can request this record through our support channel. If you do not agree with any part of these terms, the right choice is to close your account rather than continue using the platform.
bKash
bKash transactions on bee98 follow both bee98 account terms and bKash's own service terms. Check your bKash app for current transfer limits before initiating a wallet move.
Nagad
Nagad payments are processed through Nagad's own rails. Bee98 records the transaction reference on your account history; Nagad holds the payment-side record.
Rocket
Rocket wallet transfers to your bee98 account are logged in your transaction history. Any dispute about a Rocket transfer should be raised with both Rocket and our support team.
Upay
Upay is available as an account funding route where supported. Confirm your Upay account is active and verified before initiating a transfer to avoid delays.
WHAT IS COVERED
Scope of These Terms
These terms apply to the bee98 account relationship and anything that happens within it. They do not govern the internal policies of payment providers or game studios, and they do not create legal rights that override applicable local law. Where access depends on your location and local law, we note that explicitly within the relevant section.
Account Access
These terms cover the creation, use, suspension, and closure of your bee98 account. They set out your responsibilities when logging in, updating your details, and keeping your credentials secure. Account access is subject to your local law and eligible region at the time of use.
Transactions
Any movement of funds into or out of your bee98 account — including deposits and withdrawals via bKash, Nagad, Rocket, or Upay — falls within the scope of these terms. Transaction records are available in your signed-in account area.
Site Content
Game content, lobby copy, promotional notices, and policy pages published on bee98 are covered by these terms. Content from studios such as CQ9, JDB, Bigtime Gaming, Joker, and Spadegaming is provided by those respective studios and is subject to their own content standards.
Third-Party Services
Payment processors, game content studios, and external verification services operate under their own terms. Bee98 is not responsible for how those third parties handle data or transactions on their own platforms — each relationship is governed separately.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under These Terms
Bee98 gives you straightforward routes to review, question, and manage what belongs to your account. Your transaction history is visible in the signed-in account area — scroll to the transaction log to see records by date and payment method. If a record looks wrong, you can raise a correction request through our support channel; include the transaction reference shown in your account so we can locate it without delay. You can update your account contact details, including your mobile number linked to bKash or Nagad, by going to the account settings page and following the fields shown there. Any question about how we hold your information or how we apply these terms can be sent to us directly — we will respond through the same channel you used to contact us. If you decide you want to close your account, submit a closure request through support; we will confirm receipt and walk you through the steps. These rights exist alongside whatever rights local law gives you; nothing in these terms is intended to limit a statutory right you hold under applicable Bangladesh law.
Review Your Records
Your full transaction log is accessible in the account area once you are signed in. Each entry shows the payment method — bKash, Nagad, Rocket, or Upay — the amount, and the date.
Correct Account Details
Go to account settings to update your registered mobile number, email, or wallet reference. Follow the verification steps shown on screen to confirm the change is saved to your account.
Raise a Policy Question
If something in these terms is unclear or you think a term was applied incorrectly to your account, contact support with your account reference. We will review and reply through the channel you used.
Request Account Closure
Send a closure request via our support channel. We will confirm receipt, settle any outstanding account balance according to current terms, and confirm closure in writing once it is done.
REACH OUR TEAM
How to Contact Us About These Terms
If you have a question that is specifically about these terms — how a clause applies to your account, a transaction dispute, or a correction request — the routes below connect you to the right team. Use the route that suits how quickly you need a response.
Live Chat
Open the chat widget from any page on bee98 while signed in. Describe your query and include your account reference so the team can pull up your record without asking for it separately.
Email Support
Send a message to our support address listed in the account help section. Include your registered mobile number and the nature of your terms query; we will reply to the same address.
Account Help Page
The account help section on bee98 covers the most common terms and policy questions with step-by-step responses. Check there first — many queries about transaction records and account corrections are answered directly.
HOW WE HANDLE THIS
Our Approach to Data, Security and Policy Changes
Bee98 handles account data and policy administration in line with what we publish here. These are the four areas we apply consistent standards to across every account.
Data Handling
We collect only the information needed to operate your bee98 account — your mobile number, payment method references such as bKash or Nagad, and your transaction history. We do not sell this information to third parties unrelated to account operation.
Account Security
Your account credentials are your responsibility to keep private. If you believe your account has been accessed without your permission, contact support immediately through live chat or email so we can review and act on the account security steps available.
Record Retention
We retain transaction records and account history for as long as required by applicable rules and as needed to resolve any dispute you raise. You can view your own records in the signed-in account area at any time.
Policy Update Notices
When these terms change, the updated version is published on this page with the effective date noted at the top. Significant changes that affect your account rights will also be flagged when you next sign in, before you continue using the platform.
TERMS FAQ
Questions About These Terms Answered
These questions cover what we hear most from account holders about how our terms work, what your rights are, and how to act on them.
Do these terms apply to me if I am accessing bee98 from Bangladesh?
These terms apply to anyone using a bee98 account. However, access to bee98 depends on your local law and eligible region. If online gaming platforms are restricted in your jurisdiction, it is your responsibility to check your local law before using the platform.
What happens to my account data if I close my account?
When you close your account, we retain your transaction history and identity records for as long as required by applicable rules — typically to resolve any outstanding disputes or meet legal obligations. You can request details about retention periods through our support channel.
How do I dispute a bKash or Nagad transaction recorded on my account?
Open the transaction log in your signed-in account area and locate the entry in question. Contact support via live chat or email with the transaction reference shown. We will review the bee98-side record and, where needed, coordinate with the relevant payment provider.
Can bee98 change these terms without telling me?
No. When terms change, the updated version is published on this page and you will see a notice the next time you sign in. Continuing to use your account after that point means you have accepted the revised terms.
How do I correct a detail on my account — such as a wrong mobile number?
Go to account settings while signed in and follow the fields shown to update your mobile number or registered wallet reference. If a verification step is required, complete it as prompted. For anything that cannot be changed in settings, contact support with your account reference.
What rights do I have if I disagree with how a term was applied to my account?
Raise the matter through support — by live chat, email, or the account help page — and describe which term you believe was applied incorrectly. Include your account reference. We will review the case and respond through the same channel. Your statutory rights under applicable local law are not affected by anything in these terms.