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Your bee98 account supports deposits and withdrawals through bKash, Nagad, Rocket and Upay — the local wallet rails that work from your phone without a bank visit. Every route into and out of your balance is managed from the account area; open the cashier section to see the options and limits currently active for your region.
Funding your account starts from the cashier tab inside your bee98 login session. We route deposits through bKash, Nagad, Rocket and Upay so the transfer moves from your mobile wallet directly to your balance without a card or bank counter involved. Once you select a method, the cashier shows the reference details, minimum amount and any field instructions specific to that wallet.
Sign into your account and navigate to the cashier or deposit section. The page lists the active local payment methods available for your account.
Select bKash, Nagad, Rocket or Upay from the method list. The cashier then shows the exact wallet number and reference code to use for this transaction.
Type in the deposit amount and confirm. Complete the transfer on your wallet app using the reference shown — do not change the reference number.
Once your wallet confirms the send, the balance updates in your account. Open the transaction history tab to verify the deposit is logged.
Withdrawals at bee98 follow a similar path to deposits but require that your wallet details are already saved or verified in your account profile. Head to the withdrawal section of the cashier and pick the wallet — bKash, Nagad, Rocket or Upay — that you want the funds sent to.
From the cashier, select the withdrawal tab. Review the available payout methods and any conditions shown for your account at that time.
Choose bKash, Nagad, Rocket or Upay. Confirm the wallet number displayed matches your registered details before proceeding.
Input the withdrawal amount. If the account prompts an identity step, complete it using only the fields shown — do not skip or bypass the prompt.
After submission, the status updates in your transaction history. Contact account support if the status remains pending beyond what the cashier indicates.
When bee98 needs to verify your account, the request appears inside your account settings or as a notification after a withdrawal is submitted. We do not contact you outside the platform to ask for documents — any legitimate check comes from within your signed-in session.
Verification requests appear as account notifications or cashier blocks. You will not be asked for documents through external channels — act only on what appears after you log in.
Each check shows only the fields relevant to your account at that stage. Submit what is asked; do not upload additional documents not requested by the prompt.
The wallet you use for deposits and withdrawals should be registered under your own name. Mismatched ownership is a common reason accounts are held for review.
If a verification step does not progress or shows an error, reach the support team through the Help section. They can check the status and advise on the next step.
The payment methods available in your cashier are drawn from the local wallet rails most commonly used in Bangladesh. Each method has its own minimum amount and reference flow as shown in the cashier at the time of transaction. Only use the wallet details displayed in your active session — do not rely on details shared through chat groups or outside sources.
bKash is available for both deposits and withdrawals. Use the wallet number and reference shown in the cashier for each transaction.
Nagad transfers are processed through the cashier. Select Nagad, follow the reference instructions and confirm through your Nagad app.
Rocket is listed as a supported local wallet. Use the send-money flow in your Rocket app with the reference details the cashier provides.
Upay is another local wallet option in the cashier. As with other methods, the cashier displays the exact details needed to complete the transfer correctly.
After any deposit or withdrawal, both your mobile wallet app and your bee98 account history will carry a record of the transaction. If the amounts or status labels do not match, the reference number is the key to tracing what happened. We recommend keeping the wallet confirmation screenshot — particularly the timestamp and reference — until the account history shows the matching entry as confirmed.
Every wallet transfer generates a transaction ID or reference code. Keep this number until the corresponding account history entry shows a confirmed status. It is your primary evidence if there is a mismatch.
Account history uses pending, confirmed and failed labels. A pending status means the system is still matching the transfer — do not re-submit before it resolves or clears.
Before raising a support query, open the transaction history tab and locate the entry by amount and date. Many apparent discrepancies are resolved by checking the status label there.
If support becomes necessary, a wallet screenshot showing the timestamp, amount and reference will speed up the check. Store it in your phone until the account record is confirmed.
Account safety at bee98 depends on a combination of what we maintain on the platform side and what you keep secure on your end. We operate the cashier under the same domain as the main site — always confirm you are on bee98 before entering any account details or initiating a transfer. On our side, wallet transactions are matched against the account identity on file; a mismatch will trigger a review before funds move.
Always verify the browser address bar shows bee98 before entering credentials. Phishing pages copy the look of real sites; the domain is the one check that cannot be faked without your attention. Bookmark the real address from a known-safe session.
Your registered name must match the name on the wallet used for deposits and withdrawals. Where there is a mismatch, the account flags the transaction for review automatically. Use only wallets registered in your own name to avoid delays.
Each bee98 account should operate with a single wallet per method — the one tied to your identity. Sharing wallets or using a wallet registered under another person's name creates account-level complications that support cannot always resolve quickly.
The published support route — accessible from the Help section after login — is the only channel we use for account and transaction queries. Do not share account details in public chat groups or with third parties claiming to represent bee98.
These questions cover the scenarios we hear about most often from account holders managing deposits, withdrawals and wallet connections on bee98. If your question is not here, the support team reachable from the Help section inside your account can assist directly.
Your cashier shows the currently active methods for your account. The local wallets we route deposits through are bKash, Nagad, Rocket and Upay. Select one and follow the reference instructions shown on that screen exactly — do not use details from outside the platform.
A pending status means the system is still matching your wallet transfer to your account. Check your transaction history for the entry and compare the reference number with your wallet receipt. If it stays pending, contact support through the Help section with your reference ready.
The cashier displays the minimum withdrawal amount at the time you submit. We do not publish a fixed figure here because it can vary by account and method. Open the withdrawal section after login to see the current threshold shown for your account.
A withdrawal hold usually means the account needs an identity check before funds move. The prompt inside the cashier will tell you what is needed. Follow only the fields shown in your session, and use the support route if the prompt is unclear or does not progress.
Wallet ownership should match your registered account name. Using a wallet registered under another person's name triggers an automatic review and can delay or block the transaction. We recommend only using wallets tied to your own identity from the start.
Open the Help section from inside your logged-in account to reach the support team. This is the only channel we use for account and transaction queries. Do not share account credentials or wallet details in public groups or with anyone claiming to represent bee98 outside that channel.